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Victorian Racing Club (VRC) was relying on an end-of-life telecommunications system that had limited redundancy. This meant the venue was at risk of communications downtime in key areas such as the betting ring during major racing events, such as the Melbourne Cup.
Having reached end-of-life, there was no means to further bolster the system's reliability. In addition to a higher risk of outages, the venue and staff were missing out on new and improved telecommunications functionality.
Instead of doing a complete replacement of the telecommunications system, BTAS was able to leverage some of the existing infrastructure. A Mitel multimedia communications server was deployed, bringing with it redundancy by hosting call servers in different locations.
The racetrack spans 1.27 square kilometres, with some phones spaced out almost one kilometre apart. Some products in the market would not work properly under these condition, which is why BTAS made sure to use a mix of technologies, such as copper, fibre, and wireless, to achieve the wider range expected of the newer telephony system.
All locations of the racecourse are now interconnected with robust telecommunication backed with a high level of redundancy. It was also delivered a lower overall cost than other comparable offerings on the marketplace.
No longer limited by the scope of its old infrastructure, the VRC now has the ability to look at other technologies, such as Unified Communications and wireless mobility, to further enable its staff and lower risk even further.
About Victorian Racing Club
Victorian Racing Club (VRC) is Australia’s best-known and oldest continuing metropolitan racecourse. It is the most significant racing site in the country and in 2006, was placed on the National Heritage List.