BTAS Online Support Request Form

Please complete the form with as much detail as possible.  The BTAS National Support Centre Team will contact you within 24 hours.

Your Name *
Your Name
BTAS Reference is required for an update or follow-up




The person making the request.









This is the name of the person onsite that you would like us to communicate with.


The physical address of the site this request relates to.


Email address for the onsite contact person.


Best contact number for the person onsite.



REQUEST TYPE - Please select the type of support request.

PRIORITY - Note: Priority 1 means Major Fault - system down and 25% users down and/or trunk failure.

BTAS REFERENCE - We will provide you a unique reference number for each support request, please include the BTAS reference if this is a follow-up or ongoing request.  Leave blank if this is the first request.

Please give us a short description of the situation.