Online Support Request Form

Please complete the form with as much detail as possible.  The National Support Centre Team will contact you within 24 hours.

Your Name *
Your Name
imei Reference is required for an update or follow-up




The person making the request.









This is the name of the person onsite that you would like us to communicate with.


The physical address of the site this request relates to.


Email address for the onsite contact person.


Best contact number for the person onsite.



REQUEST TYPE - Please select the type of support request.

PRIORITY - Note: Priority 1 means Major Fault - system down and 40% users down and/or trunk failure.

REFERENCE - We will provide you a unique reference number for each support request, please include the imei reference if this is a follow-up or ongoing request.  Leave blank if this is the first request.

Please give us a short description of the situation.


Need help?

Call our support team on 1300 55 88 11