NICE Systems
NICE systems is the global provider of advanced solutions that help organisations extract meaningful insight from interactions. Customer calls and other multimedia interactions (such as emails) contain information that, when analysed, offers the organisation valuable insights, which help improve the decision-making process and drive overall business performance. NICE also provides video security monitoring solutions and video content analytics that enhance national security.
Areas of Business
NICE solutions, which support traditional, hybrid and VoIP environments, are used throughout the enterprise, public and security sectors, for gaining insight from customer interactions or for enhancing individual and public security.
The Enterprise Sector
NICE is the market leader in providing the enterprise with solutions for the capture, quality monitoring, and analysis of customer interactions for a wide range of markets, from health care to retail and Telecoms, as well as outsourcing contact centres and financial services.
Software, equipment, and professional service for contact centres of all types of organisations, and for financial trading floors
Multimedia surveillance and control for corporate facilities, casinos, hospitals, and other centres with large ongoing human and vehicular traffic flows.
 |
|
Partner InformationProducts» Call Recording |
 |
Return to Top
Send Page to a Friend
