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BTAS is an Alcatel-Lucent Premium PartnerAlcatel-Lucent OmniPCX Office

Overview

An integrated communications system for small and medium-sized businesses (SMBs), the Alcatel-Lucent OmniPCX Office* provides a personal communications manager (PIMphony), an advanced call center solution (Alcatel-Lucent OmniTouch Call Center Office) secure high-speed Internet access, advanced TDM and IP telephony and LAN switching. Alcatel-Lucent’s solution consists of a pre-configured server that provides every employee with voice, Internet, email and data capabilities.

Alcatel IP HandsetKey Features

  • Integrated, modular system, including TDM and IP telephony, Internet access, email and LAN
  • Several accesses to the public network, such as Analog, PCM, ISDN and SIP trunking.
  • Networking capability through ISVPN, through IP over Internet, or through SIP.
  • Smart and friendly voice communications, with call server, embedded voicemail, personal assistant, integrated CTI server, all user interfaces (for analog, digital, IP, mobile phones and PC softphone), hospitality services for third-party hotel applications
  • Native IP telephony, enabling voice to be transported over IP LAN or WAN. Alcatel-Lucent IP phones can be combined with digital phones, and benefit from the same level of service
  • Professional Internet solution, including firewall, proxy server, cache server, IP VPN server, email server, and intranet server providing secure, high-speed Internet access over IDSN, ADSL or leased lines
  • Embedded email server, unified messaging solution through native integration of voicemail and email, support for standard email clients (POP3, IMAP4), access to voicemail and email though a simple browser
  • Integrated LAN solution and services, including DHCP, DNS and file server
  • Mobility solutions which can be provided according to the customer needs. A proximity mobility solution with Wireless desktop telephony equipped with blue tooth handset for comfort and freedom. A pure voice mobility solution with DECT bases stations and DECT handsets. A voice and data solution with Voice over WLAN (VoWLAN) that delivers fully featured Alcatel-Lucent telephony service with Alcatel-Lucent IP wireless phones.Improved mobility services for off site mobile workers with the Nomadic Cellular Extension feature. Substitute in a seamless way your fixed phone by your mobile or any external.
  • Open technology: Linux-based system; supports all industry standards for Internet, voice and data communications

Key Benefits

  • Specifically designed for small and medium enterprises that do not have specialized IT skills
  • Optimizes IT investments through its all-in-one concept and its modular, scalable architecture
  • Reduces costs by eliminating unrelated multi-vendor components; reduces installation, integration, maintenance and training costs
  • Easy to use, with user-friendly interfaces for telephony, Internet access, email and unified messaging; single management interface for all components
  • Modular, expandable design lets you evolve from traditional telephony to IP telephony
  • Future-proof solution that is based on Linux and supports industry standards

Alcatel CTI ServerCall BTAS on 1300 55 44 11 for further information

More Voice Communications Platforms Products

  BTAS is a Premium Business Partner of Alcatel-Lucent

 

  Alcatel-Lucent Information

  » Alcatel-Lucent Partner Page
  » George Patterson Y&R Case Study
  » Globus chooses Alcatel-Lucent Contact Centre
  » BTAS - Alcatel Partner of the Year
  » Makita Contact Centre Case Study
  » Premiere Global Services Case Study
  » Ten Millionth User on OmniPCX Office

Alcatel-Lucent Products

» OmniPCX Office
» OmniPCX Enterprise
» Extended Communications Server
» OmniVista
» CrystalSec Security
» Contact Centres
» Hospitality Solutions
» OmniAccess
» OmniSwitch
» OmniStack
» OmniTouch Unified Communication
» OmniAccess WLAN
» Alcatel-Lucent Handsets

 

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