What is BTAS Optima?

BTAS Optima is a reporting, monitoring and incident management service that ensures your communications infrastructure is healthy and runs at peak performance.

The monitoring is done by BTAS’ skilled communications engineers in a state-of-the-art Network Operations Centre (NOC), ensuring you can focus on what is important to your business and take action through preventive measures before they cause a failure.

Real-Time Network Monitoring

BTAS Optima is designed to provide enterprise-grade communications performance for mid-sized organisations of 100 to 1,000 people working across multiple offices. Here are some key benefits:


Live “Eyes On” Monitoring

Experienced communications engineers working at the BTAS NOC observe network and infrastructure health during work hours.


Incident Management

Complete start-to-finish incident management, from identification to diagnosis, follow-up, and closure.


24/7 Automated Alerts

Automated monitoring of any errors and downtime on your network, 24 hours a day, 7 days a week.


In-Depth Reporting

Monthly reporting of network traffic flow, throughput, type, and volume for better planning and utilisation.


SLA Tracking

Monitoring of third party providers to see if they are adhering to Service Level Agreement (SLA) agreements.


Technology Mapping

Live topology mapping, including proactive recommendations and planning advice, to optimise the communications environment.

How BTAS Optima Monitors Your Network

Growing organisations often do not have the necessary staff or resources to ensure their communications infrastructure is running at peak performance. Here is a typical scenario where BTAS Optima can help:

The BTAS Optima Difference

With BTAS Optima, mid-sized organisations can access robust, enterprise-grade NOC services without needing to invest capital or hire and train expensive experts. Here is how BTAS Optima supports your network:


Quicker identification of issues means faster resolution, less business downtime, and a reduction in support calls.


Free up internal resources to work on higher priority activities instead being sidelined with solving problems.


Improve user productivity and reduce frustration through end-user Quality of Experience (QoE) analysis.


Reduce investment in non-core network capabilities, freeing up capital and expense budgets to apply to core business.


Greater visibility of the environment and its performance allows for better infrastructure management and planning.


Improve budget management and financial planning through more accurate cost predictability and capacity right-sizing.