What is BTAS Optima?
BTAS Optima is a reporting, monitoring and incident management service that ensures your communications infrastructure is healthy and runs at peak performance.
The monitoring is done by BTAS’ skilled communications engineers in a state-of-the-art Network Operations Centre (NOC), ensuring you can focus on what is important to your business and take action through preventive measures before they cause a failure.
Real-Time Network Monitoring
BTAS Optima is designed to provide enterprise-grade communications performance for mid-sized organisations of 100 to 1,000 people working across multiple offices. Here are some key benefits:
Live “Eyes On” Monitoring
Experienced communications engineers working at the BTAS NOC observe network and infrastructure health during work hours.
Complete start-to-finish incident management, from identification to diagnosis, follow-up, and closure.
24/7 Automated Alerts
Automated monitoring of any errors and downtime on your network, 24 hours a day, 7 days a week.
Monthly reporting of network traffic flow, throughput, type, and volume for better planning and utilisation.
Monitoring of third party providers to see if they are adhering to Service Level Agreement (SLA) agreements.
Live topology mapping, including proactive recommendations and planning advice, to optimise the communications environment.
How BTAS Optima Monitors Your Network
Growing organisations often do not have the necessary staff or resources to ensure their communications infrastructure is running at peak performance. Here is a typical scenario where BTAS Optima can help:
The BTAS Optima Difference
With BTAS Optima, mid-sized organisations can access robust, enterprise-grade NOC services without needing to invest capital or hire and train expensive experts. Here is how BTAS Optima supports your network:
Quicker identification of issues means faster resolution, less business downtime, and a reduction in support calls.
Free up internal resources to work on higher priority activities instead being sidelined with solving problems.
Improve user productivity and reduce frustration through end-user Quality of Experience (QoE) analysis.
Reduce investment in non-core network capabilities, freeing up capital and expense budgets to apply to core business.
Greater visibility of the environment and its performance allows for better infrastructure management and planning.
Improve budget management and financial planning through more accurate cost predictability and capacity right-sizing.