Technology is an essential component of any organisation's ability to operate efficiently and carry out its functions. If your network is not working or your phones are not ringing in your new office, then productivity will suffer: your staff will be unable to communicate and serve customers on the first morning in your new office. 

In our experience, the vast majority of technology migrations for new office moves work out well. The smoothest transfers happen when they are planned well ahead of move time, and there are no "last minute rushes" which create tension and increase costs. 

Plan Your Move Early

In general, technology relocations should start to be planned 6 months ahead of the physical move. Some technology considerations at the new location, such as available bandwidth and fibre data technology; time required for connections, etc., should be part of the new location evaluation criteria.

Our IT Relocation Checklist can help you plan the smooth transition of your entire network and telecommunications infrastructure so that it is migrated properly and safely without any unnecessary delays.


Technical Considerations

  • Create the specifications and plan the technical requirements for the new location

Does the relocation involve more space, more people or multiple physical spaces?
Is your organisation expanding? Are there plans for expansion in the medium future?

  • Evaluate and reconfirm the capabilities of your current technology

Review your current infrastructure to decide if it meets the demands and requirements of the new site.

  • Take inventory of your equipment, hardware and technology infrastructure

You can simplify your technology migration by checking what is usable and what should be retired.
What items are nearing replacement age? Which devices may create a future bottleneck due to capacity constraints? 

Improve Your Communications

  • Optimise your telecommunications: data speeds and number of lines

Do you have the appropriate number of phone lines? Are you paying for redundant lines and services?
Has your organisation had the appropriate bandwidth at the current location? Will you need more capacity or more speed in the future? 

  • Prepare your phone system to meet your future needs: features, functions and capabilities

You could look at upgrading your telephony system to a VoIP or new IP-PBX for enhanced capabilities such as presence, mobile integration, at-desk video calling, video conferencing, secure collaboration tools and unified communications.

  • Ensure your existing phone numbers will work, create new phone numbers and set up call forwarding

Make sure your existing numbers work during and after the move, as well as adding any new ones. Put in place number redirection if required. Check transfer of any toll-free, 1800, 1300, 13, and special numbers .

Planning and Logistics

  • Inform all service contracts of your move

Four months notice is typically needed for relocating and setting up telephony and network connections.

  • Get installation quotes and timelines from providers

When choosing new providers and services, make sure agreements are in place ahead of the move.

  • Evaluate new communications solutions and providers

Moving to a new office could be a fresh start and a chance to evaluate the suitability of current providers, perhaps even consolidate several existing providers into fewer providers or appoint new providers. List any new equipment you could purchase within your budget.


Know the current state in order
to prepare for the new office

If information on some of the items in the checklist are not readily available, then you could benefit from BTAS' services and expertise. BTAS Snapshot will identify what works and will provide recommendations on what could be improved at your new office location.

With BTAS Snapshot, we inspect your current telecommunications
infrastructure to get a picture of how your communications are configured. This includes voice lines, data lines, Internet speeds, spare and redundant line capacity, and network performance (LAN and WiFi).

BTAS Snapshot typically takes three weeks and identifies any weaknesses and inefficiencies. In cases where improvements need
to be made, we look at the overall complexity and the potential savings.

Contact us on 1300 55 44 11 or send us a message below to find out how BTAS can assist with your office relocation.

How can BTAS help smooth your technology relocation

  • BTAS Snapshot: Provides a detailed picture of the state of your Information and Communication Technology (ICT) infrastructure, services and commercial terms, and a review of its suitability for future needs in a new location

  • BTAS Network: Design, deployment and monitoring of wired and wireless networking across new and existing sites.

  • BTAS Connect: Fibre powered business-grade Internet, private WAN, and all voice and data services. Fast fibre (400Mb/s) unlimited Internet starts at $400 per month.

  • BTAS Unicoms: Secure collaboration, video and voice conferencing, and Cloud-delivered productivity tools.

  • BTAS Optima: ICT performance and reliability monitoring through the Sydney-based BTAS Network Operations Centre (NOC) 24/7.
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