Time to Move Away From Avaya

The big news in January was network provider, Avaya Inc., filing for Chapter 11 protection in the US. Network World reported on the bankruptcy and how Avaya will transition from a hardware to a software and services company.

This development has not only created doubt and uncertainty for new Avaya clients, but it has also made existing customers uneasy. If you’re an Avaya customer or were considering the company, this may be the time to explore and move to a new communications environment.

Why choose Mitel

At BTAS, we use tried and tested solutions from Mitel. The vendor’s expansive portfolio of customer experience, mobility and collaboration solutions enables us to provide customers with a unified, comprehensive platform for business communications.

Mitel’s solutions are designed to be future-ready, particularly as your business grows or shifts between on-premises or Cloud communications, or a hybrid of the two. In an independent report by Synergy Research group, it was found that Mitel has more Cloud communication users than Avaya and Cisco combined.

The best way to ensure that a vendor can be trusted is through independent endorsement, and many company decision makers turn to industry analyst, Gartner, for guidance on their IT and communications strategies. Mitel is the only brand recognised in all five Gartner “Magic Quadrants” for business communications.

Another independent research firm to endorse Mitel is Forrester, which invited the company to participate in its 2016 Forrester Wave evaluation for Contact Centre Interaction Management for Mid-size Contact Centres. Mitel emerged as one of only two companies to receive the Leader designation.

Time for a change

Whether you’re a growing mid-size organisation or a large enterprise, there is no better time to find your best path to seamless communications and collaboration. If you are an existing Avaya user, don’t get locked in with a company that can’t support you tomorrow.

Instead, choose a brighter future with BTAS and Mitel. Contact us today to learn about limited-time offers available exclusively to Avaya users or anyone actively considering investing in an Avaya solution in 2017.

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