The big news in April in the telecommunications space was the acquisition of Polycom by Mitel. The buyout means that Mitel is able to complement its unified communications (UC) and telephony portfolio with Polycom’s collaboration and videoconferencing solutions.
It is expected that Polycom remain mostly intact following the acquisition and operate as an independent division within Mitel. As such, the company will retain its existing brand and headquarters.
The quick wins
The immediate gain for Mitel is access to Polycom's video and audio conferencing products and engineering know-how, as well as its global network of channel partners. Polycom also is also able to benefit from Mitel’s telephony and unified communication suites.
In recent years Mitel has been building up its UC/telephony Cloud service, and Polycom will be able to take advantage of it. In turn, Polycom’s technology could be used by Mitel to enhance the video capabilities of its Cloud service.
The merging of the two companies will expand Mitel’s global footprint, particularly in APAC where Polycom has a larger marketing team. Cost savings may also be possible via elimination of redundant areas, supply chain and facilities optimisation, and more.
In the channel, Mitel can take advantage of Polycom's global network of AV/videoconferencing resellers working with enterprise accounts. Polycom can benefit from Mitel's SMB connection and sell into that channel.
An interconnected partnership
Acquisitions and mergers do not happen overnight, so it will likely take some time before Polycom’s products are integrated into Mitel’s product and Cloud offerings. For example, Avaya is still merging Radvision’s solutions into its portfolio from the acquisition in 2012.
For the time being, it will mostly likely be business as usually for the two vendors and existing customers supported into 2016. The big changes are likely to happen in 2017 and beyond, when products combining the know-how of both companies could start showing up on the market.
BTAS is a close partner of Mitel and welcomes the news of the acquisitions. For BTAS, it means that Mitel’s already strong suit of telephony and UC products will have their functionality expanded with Polycom’s videoconferencing expertise.
Mitel’s products form a part of BTAS Unicoms, which provides mid-sized organisations with integrated voice, video, messaging, data, mobility services. It also comes with collaboration tools that are secure, robust and agile.
BTAS Unicoms integrates various communications methods, such as desk phones, conferencing, mobile devices and PCs, into one seamless user experience, allowing an organisation to have easier, faster connection with customers, partners and suppliers whether they work from the office or remotely. Encryption and private networks also ensures fast, friction-free collaboration between employees, while also protecting sensitive and confidential information to a much higher degree than possible through the public Internet.