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What is Unified Communications?
Unified Communications, or Unified Comms, provides a single point of access to all message types - voice, fax, email and SMS - from virtually any communications device such as telephone, personal computer, PDA or web browser through the Internet. In the user's familiar e-mail inbox, a unique icon identifies each message type. This single point of access and control increases employee productivity while improving communications with both customers and co-workers.
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