imei's core competencies are in managing the technology life cycle of any organisation

1. Understanding Requirements

imei's experience, expertise and tools help understand the performance state of an organisation's ICT infrastructure: its communications systems, network performance, capacity and utilisation, and the organisation's readiness for future expansion and/or deploying new technologies

How we do it

  • Staying up to date
  • Market research
  • Always learning
  • Continually training
  • Having the right tools

2. Designing Architecture

The performance of any ICT infrastructure depends on how it has efficiently been designed. imei has the technical skills and network design expertise to optimise architecture for the organisation's needs, leveraging existing assets and investments, and extending it with new technologies.

How we do it

  • Understanding needs
  • Specialised skills
  • Using the right tools
  • Best known methods
  • Data driven


3. Deploying Technology

Designing the right infrastructure requires precise implementation; engaging with business stakeholders, understanding how each group operates, identifying unique operational needs, focusing on the outcomes and continuous communications, and many others.

How we do it

  • Strong project management methodology
  • Outcomes focused
  • Continuous communications
  • Enabling the user
  • Measuring success

4. Supporting Customers

imei's philosophy is about superior customer service as part of our life cycle approach. We continually measure our customers' satisfaction levels and drive our efforts to improve. We work in partnership with the business to achieve common goals.

How we do it

  • Working together
  • Responsive management
  • Proactive support
  • On-going education
  • Continuous improvement